April 21, 2022

How to Rebrand Your Business and Domain Name

written by

Joe Uddeme

Joe Uddeme

How to Rebrand Your Business and Domain Name

Even well-established businesses sometimes need to rebrand, and one of the biggest issues can be finding a new domain name to match. In this post, NameExperts.com Director Joe Uddeme looks at the smart way to do it.

 

Looking to rebrand your business? It’s rarely a walk in the park, with a to-do list that features everything from registering your new name, changing all of your company materials, and, crucially, securing a new domain name that can help your rebranded business to grow.

There’s often a significant culture change, too, and it’s important your staff understand why you’re rebranding and what your hopes are for the new-look company.

In this post, we’ll look at some key things to consider, including buying the domain name you’ll need.

Key Takeaways

  • The compelling reasons behind rebranding
  • Considerations for your audience/marketplace
  • Publicizing your new brand
  • Practical considerations (logos, etc.)

 

How to rebrand a business

Branding is a critical consideration for every business. Branding refers to promoting your products with a distinctive feel and design. It’s an ideal way to differentiate yourself from competitors.

No matter how good your products are, you won’t sell them without proper branding and customer awareness.

Branding isn’t an easy task. We wouldn’t have many companies struggling to sell themselves if it was. The world is littered with failed branding strategies, even from big brands.

Netflix’s struggled early on to use Qwikster to break out its DVD rental service and its streaming service.

However, a failed branding strategy isn’t the end of the world. Any business can rebrand and make it right with consumers. Netflix didn’t give up when its Qwikster brand failed. It continued DVD rentals with its usual name (successfully) before pivoting to video streaming later.

When your initial branding strategy doesn’t work, the intelligent thing to do is a rebrand, and there are specific factors to consider when doing that.

Screngrab of Netflix homepage, an example of a rebranded company

Be clear on what’s driving the rebrand

Before initiating rebranding efforts, you must be clear on what’s driving the need for the rebranding. There are varying reasons for a business to rebrand, and each demands different strategies.

The most common reasons for rebranding include:

  • Having an outdated brand
  • To reposition your brand
  • Reputation management

Brands can become outdated when they fail to keep up with rapid changes in modern style and influence.

For example, a social media site from the early internet days won’t survive well in this current internet age when we have vastly different demographics. The early social media platforms became outdated over time, and those that failed to rebrand lost market share.

You can also rebrand to reposition your company’s business strategy. If your original name focused on a niche, but has evolved to target a broader offering.

FilterEasy to Second Nature is a good example of a brand that changed brand names to better align with their new offering. They originally focused on selling only filters but evolved to sell home care products. Check out our story about the rebranding of Monday.com for another great case study.

Businesses also rebrand for reputational purposes. You may have started with a well-meaning name that unfortunately became associated with negative things in the future. A typical example is a Chinese fashion retailer named ISIS that had to rebrand when the name became associated with terrorist activities.

 

Focus on the Core Messaging

Your rebrand should have clear and concise messaging. You should be able to tell a story with your new brand that customers can relate to. Just don’t rebrand without context – because that can irk existing customers.

Let them know why you’re rebranding and why it’s better for the business. A simple explanation goes a long way in making your customers empathize with you despite the short-term inconvenience. Let your teams know this, too.

 

Consider your audience, market, and competition

Take time to evaluate how your rebranding would affect your existing audience (customers) and standing against competitors in the market. Ensure you research to validate if your rebranding reasons are appropriate.

How would your customers react to an unfamiliar brand name? Is there intense brand competition in your industry? These are good questions to ask before initiating any rebrand. You must be sure that the direction of your rebrand matches what customers want.

There are two main types of branding research: quantitative and qualitative. Quantitative research entails collecting and analyzing numerical data to find patterns, while qualitative implies using non-numerical data. Focus groups are a good example.

 

Publicize your new brand

Your rebranding efforts will be futile if you don’t make customers aware of it. Consumers have short attention spans, meaning they can easily forget your old brand. Once you rebrand, assume you’re a newly formed brand and market like one. Buy ads on social media platforms, search engines, TV, etc., to spread the word about your new identity.

Empty billboard in city street to illustrate importance of advertising when rebranding

 

How do I rebrand an existing business?

1. Buy a new domain name

In this digital age, not having a website puts you on a lower level than your competitors. Hence, the first step to rebranding an existing business is securing the proper domain name.

Before choosing your new brand name, check if a corresponding domain name is available. Your domain name is how customers would find you, so you can’t afford to make errors here.

You can buy any available domain name through any domain registrar. However, there are cases where a domain you want is already taken, and you see yourself having no other choice.

Don’t fret. You can enlist a domain name broker to find and contact the owner with an offer on your behalf. Domain brokerage services are great at negotiation and can take care of the technical side of domain name acquisition, too.

2. Change your logo

A logo is an essential aspect of any brand because it’s one of the first things a customer recognizes and identifies with. Hence, you should change your logo during rebranding to signal your new brand identity. You can make your logo simpler for customers. Likewise, you can use unique colors to make your new brand stand out from your former.

3. Change your slogan

Many brands have a slogan that customers resonate with, e.g., Nike’s “Just do it” and Disneyland’s “The happiest place on earth.” It would be best if you changed your slogan when rebranding to flaunt your new brand identity.

4. Create new ads

You should create advertisements fitting your new brand identity. Your ads will now use a different slogan, color palette, keywords, etc.

 

What does it mean to rebrand a business?

Rebranding is the process of changing an organization’s corporate image. It entails creating a new look and feel for an existing company to influence customer choices. A rebranding company would typically change its name (and domain), logo, slogan, vision, mission statement, etc.

 

Why would a company rebrand?

There are various reasons why a company would rebrand. It could be repositioning themselves for a new business strategy, reputational management, or simply fixing an outdated brand. If a company is switching from a niche market to a larger one, it’s wise to rebrand appropriately to match its new focus.

Likewise, if a company’s brand suffers from a poor reputation due to internal or external causes, a rebrand can help avert it.

 

Should you rebrand your business?

Rebranding is a complex and expensive undertaking that you must do only with a clear goal. If you’re not looking to change your strategy, avert a reputational crisis, or face other standard issues that call for rebranding, we advise you to avoid it.

However, in the right circumstances, it can give a struggling company or one with immediate challenges a new lease of life.

 

About the author

Joe Uddeme is Director and Principal of Name Experts, one of the world’s leading domain name brokerage services. He has overseen domain name sales and acquisitions totaling more than $150 million and is renowned worldwide as a go-to expert in buying and selling premium domains. Joe has helped with the rebranding of numerous large companies. Contact him at: [email protected]

 

 

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You can search by keyword, which will help provide the popularity of particular words in a domain name. While any research is better than none, plan to put aside days or even weeks to properly research the right name for your brand – something that will help it to grow. If you need some guidance and an insider’s eye, an experienced domain broker can help you come up with – and secure – the perfect name for you. 2. Buy a domain name people can remember Even if you’re planning on optimizing the website for search engines so that it can be found when people search for “used boats in Dallas” or “hair styling near me”, you still need a domain name that individuals can remember and type. Anyone hearing your name needs to know how to get right to your business without you having to say things like “the number 4,” and “dash-dash.” It’s also wise to avoid words that have more than one spelling if your customers are likely to be confused and type in the wrong name. Alternately, you can purchase both versions of the name and guide visitors to the one you prefer – safe in the knowledge that your backup site will scoop them up if they make a mistake. Avoid anything mysterious like “voodrifunk” or “flambinastic” that might sound fun but is so out there that people will have difficulty remembering it. 3. Avoid slang terms Stay away from slang terms and instead select a name that will continue to be meaningful in ten years. This may also help your title be known and remembered by non-native speakers. Even if you don’t intend to conduct business globally, this strategy can help your neighborhood audience also. 4. Purchase a domain that is shorter rather than longer The longer your domain name is, the harder it is for people to remember. And the greater chance you have of someone misspelling some of the words. Most good single word domains are long gone (read “what do to if the domain name you want is taken“), but it’s still possible to avoid super-long alternatives by getting a little creative. For those who have one word in mind that’s not available, consider adding an adjective or verb in front of it and seeing if those variations are available. Perhaps not “GetAppple”, as that would likely lead to a world of trademark issues and other legalities, but you get the idea. Think of your domain name as part of your brand, and be sure it matches how you want visitors to consider you. 5. Stick with .com if you’re able to Most individuals assume that a domain name ends in .com – it’s just become the default for most of us. If you purchase a domain name with a different extension or “TLD” as they are known (.net, .info, .org, etc.), you will have some additional work to do if you want to get people to keep you in mind. However, do not automatically assume you should only ever buy .com domains. Many websites have done very well with different extensions – such as last.fm 6. Do not buy trademarked domains Even if you’re not intentionally trying to create confusion, you are most likely to face some legal challenges by purchasing trademarked terms in your domain name. To be safe, look for U.S. trademarks at www.uspto.gov and be sure no one owns a trademark on the name you’re contemplating. 7. Do not buy a domain name that is too similar to an existing website Even if the wording, name or expression in the domain name that has caught your eye is not trademarked, do not buy it if is is merely a variation of some other domain name. This applies to plurals if the singular is taken (mediatemple.net vs. mediatemples.net) and hyphenating a term (media-temple.net). 8. Avoid buying hyphen domain names If you have to go with hyphens, do not buy a domain with more than three of them. It is just too messy. 9. Avoid numbers People may get confused about whether the amount is a digit (3) or a word (three). If you would like a number on your domain name because there’s a number in your organization’s name, purchase both versions (word and digit ) and redirect one to the other. 10. Check availability on social networking sites When you’ve got a name picked out, see if this word or phrase can be found on social networking sites like YouTube, Twitter, Facebook, Instagram, Pinterest, Google+, and Tumblr. Even if you don’t intend on using social media straight away, you will want the option when you are ready, and it is easiest if you can use the identical phrase on each website.   About the author Joe Uddeme is Director and Principal of Name Experts, one of the world’s leading domain name brokerage services. He has overseen domain name sales and acquisitions totaling more than $150 million and is renowned worldwide as a go-to expert in buying and selling premium domains. Contact us at: [email protected]

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