The Rebranding of Monday.com (from daPulse)

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JoeUddeme

JoeUddeme

The Rebranding of Monday.com (from daPulse)

We’ve all heard of Monday.com. They are one of the biggest project management tools on the market.

But, that was not always the case.

Before Monday.com was Monday.com – they were daPulse, a name that ultimately was a hindrance to their growth.

The daPulse name was out of sync with the project management business and limited their ability to scale their business.

Changing to Monday.com was a sound decision that contributed to the company’s massive success. It demonstrates how naming is as essential as product development to any technology business.

I was approached by the two founders, Eran Zinman and Roy Mann, to pursue a rebranding project.

They wanted a generic and memorable domain name. One that ended in .com and could be used as a solidified brand. One of the names that stuck early on was Monday.com.

After contacting the owner, the negotiation and engagement was flawless, and ultimately, Eran and Roy were ecstatic with the result.

Early on, I remember some of the feedback was, “what the heck is Monday.com?” But, with fantastic brand marketing, the team has done an exceptional job at growing and scaling the company. It all starts with the foundation or a solid domain name asset to help build a brand.

Here’s the story…

In 2012, a group of Israeli entrepreneurs launched a company named daPulse. daPulse launched as a platform for enterprises to organize project management and collaboration between their workers.

Though it started in 2012, daPulse didn’t launch commercially until 2014 after significant product testing and development.

daPulse gained significant product traction following its commercial launch. The company attracted thousands of enterprise customers worldwide, each paying at least $5 per team member.

daPulse grew rapidly on the backs of venture capital funding. It raised a $1.5 million seed round in August 2012, $7.6 million Series A in 2016, and a $25 million Series B round in 2017. However, there was a problem lurking around; its name.

As daPulse tried to crack through the western markets, especially the USA, its name became an object of teasing and outright mockery. Almost no one could infer what the company does from its name alone.

It seemed like a name chosen only due to the constraints of domain name availability. It had no connection to what daPulse offered as a product, hence the constant teasing. Some said it sounded like the name of a rapper rather than a cloud software company.

daPulse had no choice but to rebrand. It was a hard decision, but it paid off handsomely.

If you’re familiar with startups, you’ll know that rebranding is challenging. It consumes a lot of human and monetary resources. You’re taking on a significant risk of losing your marketing appeal by rebranding your company.

History has witnessed many expensive yet failed rebrands, e.g., Radio Shack to “The Shack” and Overstock.com to “O.Co.”

daPulse didn’t want to be one of those failures and made a sound decision. The company chose “Monday.com,” a generic, fitting name for enterprise collaboration and project management.

“Monday.com” is a name anyone can associate with a company offering software tools to manage workflow within an enterprise. Monday is the first day of the week when everybody heads back to work after enjoying their weekends.

Hence, Monday.com was easily relatable with the project management and collaboration tools daPulse offered.

Buying a premium domain name like “Monday.com” would never have been easy. We coordinated and negotiated on behalf of daPulse to help acquire Monday.com. Rebranding projects are cumbersome, and can take time to identify if a name might be available, and if there are any red flags, trademarks, or questionable history around the asset.

Domain name values vary, and domain names are worth what a buyer will spend on them. It was critical for daPulse to first identify their intention, including a couple of alternatives, in case Monday.com might not have been available.

We are not able to share the purchase actual price, but it has paid back in dividends.

Monday.com Rebranding and Scaling

daPulse officially rebranded as Monday.com on the 13th of November 2017. The company posted a video of its employees reading the various ways it had been made fun of in the past. It was quite a funny video.

“In becoming Monday.com, our vision is finally encapsulated in our name,” Roy Mann, the company’s CEO, said. He spoke valid words.

Monday.com took off like never before after the name change, especially in the US. It added tens of thousands of users worldwide, translating to more revenue. In November 2017, when it rebranded, the company had 18,000 paying customers. By 2018, that number shot up to 35,000, and by 2019, 80,000.

Monday.com continued to grow on the back of venture capital funding. In July 2018, it raised a $50 million Series C round led by Stripes Group, a New York-based private equity firm. Existing investors from its Series A and B rounds also joined the new funding.

In July 2019, Monday.com announced a $150 million Series D round led by Sapphire Ventures, a Silicon Valley-based venture capital firm. That round brought its total funding to $234 million, a record for an Israeli tech startup as of that time. That was Monday.com’s last official venture round before filing for an initial public offering (IPO) in May 2021.

Monday.com’s S-1 filing for an IPO opened its books and revealed its closely-held financials. It turned out that selling SaaS software for enterprise collaboration was very lucrative. The company reported $161 million in revenue in 2021, compared to $78 million in 2019.

As of 2021, it had over 127,000 customers, including 335 paying over $50,000 annually. Monday.com continued to grow rapidly after the rebrand and was about to list on the public markets.

In June 2021, Monday.com raised $574 million from an IPO on the Nasdaq stock exchange. It marked one of the biggest US IPOs for an Israeli company. At the time, it was valued at nearly $7 billion. Now, that valuation has dipped to $5 billion, but it’s nonetheless still very successful.

Lessons Learned

Your business name is essential to its success.

Many people underestimate the importance of naming their business. The name you choose for your business can make or break it.

daPulse had a great product, but it struggled to gain traction in the western hemisphere due to certain connotations with its name.

Monday.com’s rebranding helped it gain international acceptance and growth like never before.

Pick a generic, relatable domain name.

It’s beneficial to pick a domain name that’s generic and related to your business.

Don’t stray far to find a name that has little to do with your business sector. daPulse was an excellent product, but the name had little in common with enterprise collaboration software.

Monday.com, however, had many associations with workflow and teamwork and was, therefore, a good choice.

We understand that finding a generic-sounding domain name could be unaffordable for early-stage startups. Therefore, we’ll advise you to imitate the daPulse-Monday.com model. Your business in its early stages could tolerate a non-specific domain name (like daPulse) but endeavor to switch to a generic, relatable one (like Monday.com) the moment you gain good traction.

Market your company effectively after rebranding.

It’s crucial to market your company extensively after a rebrand. You don’t expect people to pick up your new name without making them aware first. After rebranding, Monday.com spent significant sums on marketing its new name.

It adopted a variety of advertising mediums, including social media, search engines, and TV ads. In 2022, the company debuted its first advertisement in the Super Bowl.

Effective marketing has helped propel Monday.com into the successful tech company it is today.

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Domains not controlled by DNS System Web3 domains are a new class of domain names designed for the decentralized web, often built on blockchain technology. Unlike traditional domains, which rely on centralized registrars and the DNS (Domain Name System). These are typically tied to the Blockchain system and not associated with standard ip addresses. Web3 domains offer unique features and benefits including, Decentralization, NFT Integration and Smart Contracts. Popular Web3 Domain Providers Ethereum Name Service (ENS) A decentralized naming system built on the Ethereum blockchain, allowing users to register human-readable domain names (e.g., example.eth). Unstoppable Domains Offers blockchain-based domains that can be used for websites, cryptocurrency payments, and decentralized identities. Handshake A decentralized, permission-less naming protocol that enables users to own their top-level domains. 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Conversely, global businesses might opt for a top level domain to appeal to a broader market for widespread use. Best Practices for Selecting a TLD 1. Know Your Audience Understanding your target audience is crucial in selecting the right top level domain. If your primary customers are local, a ccTLD may be the best choice. If you aim for an international market, consider a popular gTLD or only top level domains. 2. Keep it Short and Memorable A shorter domain name is easier to remember and type. Avoid overly complex names and choose a TLD that complements your brand. Find the perfect domain name for your organization. 3. Avoid Hyphens and Numbers While it may be tempting to add hyphens or numbers to secure a domain, these can confuse users and reduce memorability. Stick to simple, clear names. The second level domain is critical for customer recall. 4. Check Availability Before settling on a domain name and TLD, check its availability. Many popular domain names may already be taken, so be prepared to explore variations. The Impact of TLDs on SEO User Perception Research indicates that users are more likely to trust and click on websites with a familiar top level domain. A well-known second level domain can enhance perceived credibility, leading to increased traffic for your companies success in their respective country. Local SEO Advantages For businesses focused on local markets, ccTLDs can improve local search rankings. The root domain, represented by a dot (.), is at the top of the DNS hierarchy and contains all the top-level domains (TLDs), organizing domain names into different levels. Search engines often prioritize local relevance, making ccTLDs a valuable asset for local businesses. Content Alignment While TLDs themselves don’t directly impact SEO rankings, aligning your TLD with your content can improve user experience. A TLD that reflects your content’s focus can lead to better engagement. Common Misconceptions About TLDs Misconception 1: TLDs Are the Primary Factor for SEO Success While TLDs play a role in user trust and engagement, they are not the main determinant of SEO success. High-quality content, backlinks, and technical SEO are far more critical. Misconception 2: All TLDs Have Equal Value Not all TLDs are created equal. The second level domain, which sits immediately to the left of the top-level domain, plays a critical role in defining the domain’s identity and is significant for branding and SEO purposes Misconception 3: New gTLD’s are cheaper alternatives Familiar TLDs like .com and .org often carry more weight in terms of trust and user recognition than obscure or new gTLDs. While new gTLD’s are typically cheaper, they do tend to hold a larger renewal cost and lack credibility and equity that .com domain names add to any brand. How to Register a Domain Name with Your Chosen TLD Step 1: Choose a Domain Name Brainstorm a potential web address that align with your brand and audience.The second level domain and dns hierarchy are good examples of properly choosing a domain name. A well-chosen web address can significantly impact user perception and SEO, making it crucial to select one that is effective and resonates with your target audience. Make sure to keep it short, memorable, and relevant, especially the second level domain. Step 2: Select Your TLD Decide on the most appropriate TLD based on your target audience and business goals. Second level domains are critical to top of mind awareness for your customer when finding the perfect domain. A third-level domain, also known as a sub-domain, can be used to organize different topics or language versions within your website while keeping the core domain name intact. Historically, third-level domains were significant for structuring website content, though they are less common in modern usage. Consider whether a gTLD or ccTLD best serves your needs. Fourth level domain levels involve rerouting the sub domains with a more specific field. Example: create.sub.agent.com. Step 3: Check Availability Use a domain registrar to check the availability of your chosen domain name with the desired TLD. Many registrars offer search tools to assist with this. Internet corporation for assigned names and numbers also offers a search tool to check Whois information. Second level domains also become synonymous with your brand image and perception. Step 4: Register Your Domain Once you’ve found an available domain name, proceed with registration through a reputable domain registrar. Be prepared to provide necessary contact information and payment details. Step 5: Set Up Domain Privacy Consider enabling domain privacy protection to safeguard your personal information from public databases. Top Registrars for Domain Names and TLDs Choosing a reliable domain registrar is crucial for managing your domain name effectively. Here are some top registrars to consider: GoDaddy: One of the largest and most popular registrars, offering a wide variety of TLDs and excellent customer service. Namecheap: Known for its affordability and user-friendly interface, making it an excellent choice for new domain owners. Bluehost: Offers free domain registration with hosting plans, ideal for beginners. Google Domains: A straightforward option that integrates seamlessly with Google services.Here is a list of the top-10 registries by total tld count: Conclusion Understanding top-level domains (TLDs) and their significance in domain names is vital for establishing a strong online presence. By selecting the right TLD that aligns with your brand and audience, you can enhance your credibility, improve SEO, and attract more visitors to your site. Whether you choose a traditional TLD, a country code TLD, or a new tlds, ensure it reflects your business’s identity and goals. By following the guidelines outlined in this comprehensive guide, you’ll be well-equipped to make informed decisions about your domain names and TLDs, setting the stage for online success in search results.

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